Legal

Privacy Policy

Last updated: 25 July 2026

1. Who we are

Zadar Airport Transfers is operated by dabar.agency, a Croatian transport intermediary. For privacy questions, contact us at info@dabar.agency or +385 92 467 7747.

2. What data we collect

When you book a transfer, we collect your name, email, phone number, pickup and drop-off details, flight number, passenger count, selected vehicle class, and payment information. For card payments, payment details are processed directly by Stripe and are not stored on our servers.

3. Legal basis

We process personal data to perform the transfer contract you enter with us (GDPR Article 6(1)(b)). We rely on legitimate interest for fraud prevention and site security, and on your consent for optional analytics and marketing cookies.

4. Cookies

We use essential cookies for site security, booking flow and authentication. With your consent, we may also use analytics cookies to understand how visitors use our site. You can manage or withdraw consent at any time using the cookie banner or the Cookie settings link in the footer.

5. How we use your data

We use your data to confirm and manage bookings, assign drivers, send booking updates and receipts, handle payments, and respond to your requests. We do not sell your personal data.

6. Data sharing

We share data only with service providers needed to operate the service: our payment processor (Stripe), our cloud hosting and database provider (Lovable Cloud), and the assigned driver for your specific ride. Each provider is contractually bound to protect your data.

7. Data retention

Booking records are kept for as long as necessary to provide the service, comply with legal and tax obligations, and resolve disputes. After that period, data is deleted or anonymized.

8. Your rights

Under GDPR, you have the right to access, correct, erase, restrict, or object to processing of your personal data, and to request data portability. To exercise these rights, contact us with your booking reference.

9. Security

Card payments are processed through Stripe's PCI-DSS compliant infrastructure. Our backend uses encrypted connections and access controls. Cash-on-arrival bookings use a temporary card authorisation hold, not a full charge.

10. Changes

We may update this policy from time to time. The latest version will always be available at this page with the updated date. This page is maintained by Zadar Airport Transfers to answer common privacy questions and is not a certification or legal opinion.

Questions?

Read our Terms & Conditions, Cancellation policy or contact us directly for help with a specific booking.